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Resume of Erin Stephens Eberhard

Professional Background Erin's practical hands-on CADD experience, in various fields, makes her well aware of the requirements, needs and pressures that her clients experience. As such, she knows the importance of prompt and accurate responses and does everything she reasonably can to assist clients as quickly as possible.

Erin is truly dedicated to providing the best possible services in training and support for her clients. When training, she excels in making the transition to CAD easy, understandable, and enjoyable. As such, her workshops are consistently rated "Excellent".

Coupling her prior experience with the vendor and in-house training provided by Eberhard, Erin has the ability to answer a vast majority of technical questions on the spot and is well versed and thoroughly knowledgeable in the workshops she conducts.

Professional Experience
1996 - Present
Erin Eberhard, Consultant
Westbury, NY

Consultant providing CADD Training & Services and Web Page Design
CADD consultant for various schools, companies, local government agencies, and Visser Software Services, Inc., an Autodesk Dealer, providing training, consulting, customization, and CADD services in AutoCAD, and ARCHIBUS.

May 2005-September 2006
NBC Universal
New York, NY
Corporate Real Estate Facilities Management Department.
Managed the department with duties including standardization of drawings and buildings, AutoCAD day to day operations and training, Archibus day to day and training, Crystal Report generation, and Systems/Data Integration.

January 1997-April 2005
Visser Software Services, Inc.
New York, NY
Director of Training and Technical Support Specialist
Managed in-house and onsite training for an AutoCAD/ARCHIBUS dealer who focused on the Facilities Management and Architectural markets, providing customized software and training for large and small firms and government agencies. Maintained in-house training facilities, including software installations; developed custom CAD standards; authored custom client training manuals, standards documentation, and custom software manuals. Provided client support for all related software products and training. Performed AutoCAD drafting services to standardize drawings, assisted clients with heavy or rush work, and developed ARCHIBUS asset drawings.

October 1995 - January 1996
Eberhard Engineering, P.C.
Eberhard Group, Inc.
Hauppauge, NY
Vice President - Educational and Technical Services
Responsible for management of firm's Educational and Technical Services. Developed all of firm's training workshops and documentation. Heavily involved in product document management/control and workflow, customization and applications development, evaluation of new software and hardware products, and handling clients' advanced, complex needs and operating problems.

1988 - 1995
Erin Stephens, Consultant
East Syracuse, NY
Consultant providing CADD Training and Services
CADD consultant for various schools, companies, and local government agencies across the United States and Canada. Provided training, consulting, customization, and CADD services in AutoCAD, Softdesk (DCA), LANDCADD, and Benchmark. Worked many seminars and major trade shows in the AEC area.

1986 - 1988
MicroCAD Managers
East Syracuse, NY
Director of Training and Services
Co-founded a firm specializing in AutoCAD based training and services. Designed and implemented basic and intermediate courses in AutoCAD and LANDCADD. Handled design and drafting projects.

1981 - 1985
J. R. Clancy, Inc.
Syracuse, NY
Design Draftsperson
Designed and drafted various components of Theater rigging. Mostly mechanical drafting with some work done in electrical and architectural areas.


Education
Autodesk - 2005 Passed Certification Test - Architectural Building Systems 2006
Autodesk - 2005 Passed Certification Test - AutoCAD 2006
Autodesk - 2004 Passed Certification Test - Architectural Building Systems 2005
Autodesk - 2004 Passed Certification Test - AutoCAD 2005
Autodesk - 2003 Passed Certification Test - Architectural Building Systems
Autodesk - 2003 Passed Certification Test - AutoCAD 2004
Autodesk - 2002 Passed Certification Test - AutoCAD 2002
Autodesk - 2002 Passed Certification Test - Architectural Desktop R3.3
Autodesk - 2002 Passed Certification Test - Architectural Desktop R3
Autodesk - 2001 Certificate - Architectural Desktop R3 Training
Autodesk - 1999 Certificate - Architectural Desktop R2i Training
Autodesk - 1999 Passed Certification Test - AutoCAD 2000
Autodesk - 1999 Certificate - AutoCAD 2000 Update Training
Autodesk - 1998 Certificate - Architectural Desktop R2 Training
Autodesk - 1998 Certificate - AutoCAD R14 Update Training
Autodesk - 1995 Certificate - AutoSurf Training
Autodesk - 1995 Certificate - WorkCenter Installation/Customization Training
Softdesk - 1995 Certificate - Level One Technical Certification in Building Design
Softdesk - 1995 Certificate - AutoArchitect Technical Workshop
Autodesk - 1994 Certificate - AutoCAD Release 13 Update Training Course
ESRI - 1992 Certificate - Introduction to ArcCAD Training Course
Autodesk - 1992 Certificate - AutoCAD Release 12 Training Course
Autodesk - 1990 Certificate - AutoCAD Release 11 Training Course
Encode - 1988 Certificate - Computer Aided Machining Training Course
LANDCADD - 1987 Certificate - LANDCADD Certified Instructor
Sidney Johnson
Vocational Center - 1980
Certificate - Courses in mechanical, electrical, and architectural drafting techniques.
Liverpool High School
Liverpool, NY - 1974
New York State Regents Diploma

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